Quality Assurance

Excellent by design

Providing quality service and amenities is what we do, and we take pride in perfecting the details. Atria Retirement Canada’s quality assurance program measures at least 130 aspects of the resident experience and regularly exceeds both government requirements and resident expectations.

Saleswoman at the step of a senior's door

Quality enhancement

To ensure every Atria Retirement Canada community lives up to its name, our Quality Enhancement Directors make unannounced community visits to assess:

  • Business practices
  • Culinary services
  • Housekeeping
  • Hospitality
  • Maintenance
Older woman standing behind man in a wheelchair while they look at flowers outdoors

Exceptional service

A warm greeting when you come back from an excursion, a friendly smile at lunch, remembering your name – and your favourite flavour of ice cream. These are the details that our employees deliver. We invest in employee growth and development so our team can better serve the people who call Atria Retirement Canada home.

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